Privacy Policy

1. Information handled by the app

LUX Player displays, plays, and manages videos and DVD ISO files on your device and on network storage you specify. Video and folder names, locations, durations, thumbnails, playback positions and history, favorites, playlists, download history, and settings are used to provide the features, and this in-app data is generally stored on your device.

There is currently no video storage server run by the provider and no feature for uploading videos to a user account. Media and files on the device are read only to the extent you allow. Automatic ISO detection uses optional all-files access.

2. Network connections and login information

The app connects to the destinations you specify using addresses, usernames, passwords, and similar information. Login information you choose to save is stored on your device through Android's secure storage and can be deleted from the app. Even if you do not save it, it is kept in working memory while the connection is maintained.

The level of connection protection depends on the method and the server settings. In particular, FTP may not encrypt credentials or transferred content. Use networks and destinations you trust.

3. Downloads and casting

Network videos you select are saved from that storage to the download area of your device. When you choose to cast, the video name, playback URL, video and audio data, and similar information are sent to the receiver you select.

The Google Cast SDK may send information about operations with connected devices and app usage to Google. For details, see the Google Cast SDK disclosure.

4. Ads and purchases

The free version uses Google's advertising and consent management SDKs. These SDKs may handle IP addresses, identifiers such as advertising identifiers, in-app interactions, diagnostic information, and similar information for ad delivery, fraud prevention, and measurement. An IP address may be used to estimate your approximate region. For details, see Google's ads SDK disclosure.

No consent screen is shown when the app starts. The app uses Google's consent management SDK to check whether ads may be delivered. In regions and circumstances where consent is determined to be required, ads are not shown. Even when ads are not shown, you can keep using the video playback features offered free of charge.

The app requests non-personalized ads only. Non-personalized ads may also handle information for purposes such as frequency capping and fraud prevention. For users who need an option to change their consent, "Ads and privacy" is shown in settings. You can review and change your consent there.

When Pro ownership is confirmed, the app stops showing and requesting ads. Ads are also not shown when the purchase status cannot be confirmed. Any required privacy settings option remains available. This does not automatically delete information that has already been processed.

Pro is a one-time purchase through Google Play, not an automatically renewing subscription. Purchase status is used to stop ads and to determine whether the network video download feature is available. The app checks with Google Play when it starts, when it returns to the foreground, before a download, and when restoring. Purchase information is not sent to ALRENA's servers, and the app does not store it on the device on its own.

If you reinstall the app or change devices using the same Google Play account, the purchase status can be confirmed. You can also check it with "Restore purchase" on the screen opened from "LUX Player Pro" in settings. A refunded purchase loses its entitlement at the next check. LUX Player does not directly receive credit card numbers. Payment information is processed through Google Play's systems.

The retention periods and deletion methods for advertising information managed by Google follow Google's policies. For details, see Google's data retention policy.

5. Storage and deletion

History, settings, favorites, playlists, indexes, thumbnails, and similar data are stored on your device for as long as the features need them. Some information can be deleted within the app. Uninstalling removes information in the app-specific area, but videos saved to the device's download area may remain.

Settings, history, and saved login information are not included in Android automatic backup or automatic restore when changing devices. Saved network login information can be deleted from the server menu. The thumbnail cache can be cleared with the delete option in settings. All app-specific data on the device can be deleted by clearing storage in Android's app settings or by uninstalling the app. The names of these operations vary by device. These operations do not delete the original videos, files on network storage, or information held by external services.

6. Security and policy changes

Saved login information uses the device's secure storage. However, we do not guarantee encryption of all information on the device or of all network communications. When the app or external SDKs change, we review this policy and the store's Data safety declaration.

7. Information handled when you contact us

If you send us an email, we receive your email address, sender name, message, and any information you attach, and use them to respond and to investigate problems. The contact button in the app only opens an email composition screen and does not automatically attach or send logs, videos, passwords, or similar information. Sending an email requires your own action.

We use Gmail for inquiries. For how Google handles information, see the Google Privacy Policy. Inquiry information is used to respond and solve problems and is not used for ad delivery or promotional email. We aim to delete it about one year after the inquiry is resolved. If you would like earlier deletion, please use the contact address below. Please do not send passwords, private keys, private videos, or similar information.

8. Viewing this site

This site is delivered by Cloudflare. When you view a page, Cloudflare may process your IP address, the access time, and browser information included in the request for delivery and safe operation. This site has no analytics of its own, no ads, and no inquiry submission form. After you open an external link or an email link, information is handled according to the policy of each service.

For details, see the Cloudflare Privacy Policy.

9. Contact

For questions about how information is handled, contact contact@alrena.app. For how to use the app, see the support page.